Making the business case for diversity and inclusion: Short case studies and research papers that demonstrate best practice in HR

Morley, T. (2018), Strategic HR Review, Vol. 17 No. 1, pp. 58-60. https://doi.org/10.1108/SHR-10-2017-0068

Abstract: Becoming a diverse and inclusive workplace requires a commitment of time, energy, and resources on behalf of the employer. Securing approval for those resources requires making a compelling business case demonstrating that the business results are greater than the resources needed to invest in the initiative. This article discusses the steps of determining the business case, assembling a team to research the costs and benefits, how to quantify the tangible and intangible benefits, and measure the return on investment.